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Guardrails first, so AI can scale.

Governance is what lets AI move from experiment to everyday work. We set the rules for which tools are approved, what data may be used, who signs off, how outputs are checked and how every step is logged. Your teams get clarity. Your leadership gets control.

The problem

What happens when AI runs without clear rules

01
Shadow AI across the business.

Staff use personal accounts and free tools for work tasks, sharing customer and company data with no record of what went where.

02
Nobody owns the decision.

When a new AI request arrives, it is unclear who approves it, so projects either stall in email threads or launch without review.

03
Outputs go out unchecked.

AI-drafted emails, quotes and reports reach customers without review, creating errors that are hard to trace back to their source.

04
No audit trail to rely on.

When something goes wrong, there is no log showing which prompt, data or model produced the result, or who approved its use.

How we work

Practical governance in four moves

Step 1

Discover

We find out which AI tools are in use today, by whom, for which tasks and with what data, without blame or disruption.

Step 2

Define

We draft a usage policy, data classification rules and an approval path that match your risk appetite and the way your teams work.

Step 3

Embed

Rules are built into tools and workflows through access controls, logging and review steps, so compliance happens by default rather than by memory.

Step 4

Review

A named owner reviews usage, incidents and new requests on a set rhythm, and the policy is updated as tools and risks change.

What you get

A governance framework your teams use

01

AI usage policy

A plain-language policy that states which tools are approved, for which tasks, and what staff must never do with AI.

02

Data classification rules

Clear categories for what data may be used with AI, what needs approval first and what must never leave your systems.

03

Approval workflow

A simple path for requesting, reviewing and approving new AI use cases, with named decision owners and recorded outcomes for each request.

04

Human review standards

Rules for which AI outputs need a person to check them before they reach customers, suppliers or regulators, and how to check.

05

Logging and audit setup

Configuration so prompts, outputs, approvals and exceptions are recorded, giving you a reliable trail to review when questions arise.

06

Governance operating rhythm

A recurring review covering usage, incidents, new requests and policy updates, with a named owner and a short standing agenda.

What we measure

Judged by the numbers, not the activity.

We take a baseline in Review week, agree targets in writing and report against them every month.

Approved versus unapproved tool use
Requests reviewed on time
Outputs passing human review
Incidents logged and resolved
You are a good fit if
Staff already use AI and you cannot see what data is shared.
You handle customer, financial or employee data that needs careful control.
You want AI to scale without each new project restarting the risk debate.
FAQ

Questions leaders ask us.

Will governance slow our teams down?
Done well, it speeds them up. When staff know which tools are approved and what data they may use, they stop asking permission for every task. Clear approval paths also stop new projects stalling in long email threads.
We build governance that supports your compliance obligations and makes them easier to evidence. We are not a law firm. For formal legal opinions on specific regulations, we work alongside your legal advisers and reflect their guidance in the policy.
The framework is model-neutral and applies to any AI tool your teams use, including Claude, ChatGPT and Gemini. Claude is our default model for builds we deliver with Focus20 Labs, and its controls are configured as part of the setup.
Usually a senior leader with authority across departments, supported by IT and a process owner from each area. We help you choose the owner, define the role and run the first review cycles together until the rhythm holds.

Start with a free Cost Review.

One week, no charge. We find where your cost hides and show you whether AI Governance is the right first move, with us or without us.

Talk to a Growth Architect