Restaurant service
Lever 05 · Deploy

A platform built for restaurant growth.

Restro20 is a restaurant growth platform from our partner Focus20 Labs. OZRO deploys and configures it for your restaurant or group, connecting guest and operational information so you can run more efficiently and give guests more reasons to return. We measure progress against a baseline from the start.

The problem

What holds restaurant growth and margins back today

01
Guests visit once, then disappear.

Without a structured way to recognise and contact guests, repeat visits depend on chance, and marketing spend keeps chasing new diners.

02
Decisions made on instinct alone.

Choices about menus, staffing and promotions are made on feel, because guest and sales information is scattered across systems and notebooks.

03
Managers stretched across manual tasks.

Managers juggle bookings, guest messages, reporting and admin by hand, leaving less time for service quality and leading the team on the floor.

04
Every branch works alone.

In multi-branch groups, each location keeps its own records and habits, so good practice does not spread and fair comparisons are hard.

How we work

Configured for how you serve

Step 1

Review

We look at how your restaurant attracts, serves and keeps guests today, and which systems, such as your POS, already hold useful data.

Step 2

Configure

We set up Restro20 for your restaurant or group, connecting relevant data and tailoring settings to your service style, menu and team.

Step 3

Launch

We train owners, managers and staff, go live in stages and make sure daily routines use the platform rather than working around it.

Step 4

Grow

We review results monthly against the baseline, refine the configuration and identify the next improvements in efficiency and repeat business.

What you get

A restaurant platform, set up properly

01

Platform deployment

Restro20 set up for your restaurant or group by OZRO, using the Focus20 Labs platform, with access for owners, managers and staff.

02

Connected restaurant data

Relevant guest and operational information brought together from existing sources, so decisions rest on records rather than recollection.

03

Branch and role setup

Locations, teams and permissions configured so each person works with the information and tasks their role requires.

04

Guest return setup

Configuration focused on recognising returning guests and giving them reasons to come back, aligned with your brand and service style.

05

Team training

Practical training for owners, managers and staff, with short guides that help new joiners become productive on the platform quickly.

06

Monthly growth report

A one-page summary of guest, efficiency and revenue measures, compared with the baseline recorded at launch and the targets you set.

What we measure

Judged by the numbers, not the activity.

We take a baseline in Review week, agree targets in writing and report against them every month.

Repeat guest visits
Manager hours on admin
Revenue per cover
Performance by branch
You are a good fit if
You run an established restaurant or group and want more repeat guests.
Your managers spend too much time on admin instead of service.
Your guest and sales information sits across disconnected systems today.
FAQ

Questions leaders ask us.

Who builds and supports Restro20?
Restro20 is a platform built by our partner Focus20 Labs. OZRO deploys and configures it for your restaurant or group, trains your teams and reports on results. Platform development and technical support come from Focus20 Labs, with OZRO as your main point of contact.
Both are Focus20 Labs platforms. Cafe20 focuses on cafe and quick-service operations, where consistency across outlets matters most. Restro20 is a restaurant growth platform for restaurants and groups that want to run efficiently and bring guests back. We recommend one during the Cost Review.
We review your POS and other systems before configuration and agree how information should flow between them. Where a connection is available, we set it up. Where it is not, we explain the options and limits clearly before you commit.
We record a baseline before launch, covering measures such as repeat guest visits, manager time on admin and revenue per cover. A monthly one-page report then compares performance against that baseline and the targets you agreed, so progress is visible.

Start with a free Cost Review.

One week, no charge. We find where your cost hides and show you whether Restro20 is the right first move, with us or without us.

Talk to a Growth Architect