Operations specialist reviewing automated workflows

Lever 02 · Equip

Roll out Claude the right way.

Claude is our default model for business work. We deliver Claude adoption with Focus20 Labs, a Claude Partner Network member, covering setup, access, governance, training and the first use cases. Your teams start on real work with clear rules, and adoption is tracked from the start.

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The problem

Why licences alone do not change how work gets done

Licences bought, rarely opened.

Accounts are issued to staff without guidance or use cases, so usage spikes in the first weeks and then quietly falls away.

Access set up without controls.

Workspaces go live without agreed permissions, data rules or admin oversight, leaving leaders unsure who can see and share what.

No shared ways of working.

Each person invents their own prompts and habits, so good practice stays with individuals and is never captured for the wider team.

Disconnected from company knowledge.

Claude cannot help much with your business if it has no structured, approved access to your policies, templates and reference material.

How we work

A structured Claude rollout

Step 1

Plan

We agree which teams start first, the use cases they will target, the success measures and the governance rules that apply to each group.

Step 2

Configure

With Focus20 Labs, we set up workspaces, access controls, admin settings and approved knowledge sources so Claude works safely within your environment.

Step 3

Enable

Teams receive role-based training, a starter prompt library and practical guidance on checking output before anything reaches a customer or decision.

Step 4

Expand

We review usage and results with each team, refine the setup and extend Claude to the next group once the first is working well.

What you get

Everything needed for a working rollout

Rollout plan

A phased plan naming which teams start first, which use cases they target and how success will be judged at each stage.

Configured Claude workspace

Workspaces, permissions and admin settings set up with Focus20 Labs to match your governance rules and your team structure.

Approved knowledge setup

Selected company documents and reference material organised so Claude can draw on them for relevant tasks, within agreed access rules.

Role-based starter kits

Tested prompts, templates and examples for each team in scope, so staff begin with proven patterns rather than a blank screen.

Usage guidelines

Clear guidance on what Claude may be used for, what data can be shared and when a person must review the output.

Adoption dashboard

A regular view of active users, frequent tasks and team-level usage, so you can see where adoption is strong and where it needs support.

What we measure

Judged by the numbers, not the activity.

We take a baseline in Review week, agree targets in writing and report against them every month.

Weekly active users

Use cases in daily use

Time saved per task

Teams onboarded versus planned

You are a good fit if

You have chosen Claude and want a structured, governed rollout.

Your teams spend hours each week on documents, analysis and writing.

You want a partner who can configure, train and build, not just resell.

FAQ

Questions leaders ask us.

Why Claude as the default model?

Claude handles long documents, careful reasoning and professional writing well, and offers the business controls established companies need. Our AI work is delivered with Focus20 Labs, a Claude Partner Network member. If a specific use case is better served elsewhere, we will tell you.

Can Claude connect to our internal systems?

In many cases, yes. Claude can be given structured access to approved documents and, through custom integrations, to systems such as your CRM or ERP. We scope each connection carefully, apply your access rules and log what is used.

What does Focus20 Labs do in the rollout?

Focus20 Labs is our AI engineering partner and a member of the Claude Partner Network. They handle technical configuration, integrations and any custom builds. OZRO leads the business side: use cases, governance, training, adoption and reporting against your targets.

Can we start with one team?

Yes, and we usually recommend it. Starting with one team and a few clear use cases lets you prove value, refine the setup and build internal champions before expanding to other departments with a tested approach.

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Start with a free Cost Review.

One week, no charge. We find where your cost hides and show you whether Claude Adoption is the right first move, with us or without us.

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